FAQs
What cleaning services does SPECK Cleaning provides?
SPECK Cleaning is able to provide the following cleaning services:
- House cleaning services such as: Recurring, deep cleaning, move in/out and standard cleaning.
- Office cleaning services: We can customize the cleaning service according to your needs, give us a call to schedule a free consultation at 480-608-0323.
- Additional Cleaning Services: You can customize your cleaning service by adding inside fridge cleaning, inside oven cleaning, window cleaning, and wet wiping of baseboards or blinds
Why is SPECK Cleaning better than their competitors?
SPECK Cleaning main focus is customer satisfaction, not just cleaning, we consider all aspects around customer satisfaction, such as:
- Punctuality: It is very important for SPECK Cleaning that our collaborators arrive withing the arrival window which is communicated to our clients during the booking process.
- Communication: This is important not just during the cleaning process but before and after the cleaning service has been provided, all processes have room for improvement and SPECK Cleaning processes are not the exception, that’s why it is very important for us to gather feedback from our clients to understand what could have been done better, this feedback is then implemented into our processes to make them even better.
- Quality: Our collaborators are meticulously selected to make sure they are able to pay attention to details, they are very experienced on the cleaning industry, they are provided with checklists for each service they perform to make sure that customer expectations are met.
- Warranty: We can expect that perfection will not always be possible, if that ever happens, SPECK Cleaning will go back and clean any areas that may have been missed, this has to be communicated to SPECK Cleaning within 24 hours after their cleaning service has been finished.
What is included in a standard cleaning?
Dusting of all surfaces including furniture, shelves and decor, Vacuum all carpets and rugs. Mop all hard floors, Clean and disinfect toilets, showers, tubs and sinks, Wipe down cabinets, countertops and appliances, Clean the inside and outside of the microwave, Clean any stainless steel surfaces, Empty trash and recycling. For more information, visit https://speckcleaning.com/services/standard-cleaning/
What are the locations that SPECK Cleaning is able to provide their services?
SPECK Cleaning can provide service almost to all the Phoenix Metro area, including Buckeye, Goodyear, Avondale, Surprise, Peoria, Glendale, Laveen, Tolleson, Phoenix, Tempe, Chandler, Mesa, Scottsdale and Gilbert. To find out if we are able to serve a specific location, go to Online Booking, type the address including the zip code, if the location is not served, the system will not allow you to proceed with the booking process.
How much will it cost?
The price will depend on the number of bedrooms and bathrooms, and the size of your property. We have an online booking form which is user friendly and you can get a price estimate in a few minutes. Please visit https://speckcleaning.com/online-booking/
Do you bring your own cleaning supplies, products and equipment?
Our cleaners bring their own supplies and tools. However if you would prefer to use your own solution just let us know during booking.
Can I request special tasks or extras?
Absolutely! Just let us know upon booking, or you may also log in to your account and add any comments you would like to apply to your service. https://speckcleaning.com/login/
Can I apply a coupon to an existing appointment?
Absolutely! Simply enter your coupon (giftcard) code into the booking form as you are creating your booking. Your final price will automatically change to reflect your coupon balance. You could also provide your gift card code during booking over the phone.
How do I refer a friend?
Log into your account and get your referral id. Share this with friends. If a friend books through your referral id, your friend automatically gets a $20 discount and you earn a $20 referral reward that can be applied to your next cleaning service. You can submit a password change request on the customer login page at https://speckcleaning.com/login/
Do you place a hold on my card?
One day before your service is scheduled, our system will place a hold on your card, rest assured that we are not charging your card, your card will be charged only after the cleaning service has been finished.
How do I book my first appointment?
Simply go to our online booking form https://speckcleaning.com/online-booking/ , and schedule your appointment online. You can also give us a call at 480-608-0323 if you have any questions or concerns.