Getting started
How do I create a SPECK Cleaning account?:
When you book a service, an account is automatically created for you. Simply set up your account, choose your password, and you’re ready to go. Alternatively you can create and log into your account at this link https://speckcleaning.launch27.com/login/
What is included in a standard cleaning?
Dusting of all surfaces including furniture, shelves and decor, Vacuum all carpets and rugs. Mop all hard floors, Clean and disinfect toilets, showers, tubs and sinks, Wipe down cabinets, countertops and appliances, Clean the inside and outside of the microwave, Clean any stainless steel surfaces, Empty trash and recycling. For more information, visit https://speckcleaning.com/services/standard-cleaning/
Which zip codes do you provide service to?
We are able to provide service in the following zip codes: 85339, 85201, 85202, 85203, 85204, 85210, 85281, 85282, 85283, 85284, 85287, 85233, 85345, 85381, 85224, 85225, 85226, 85286, 85301, 85302, 85303, 85304, 85305, 85353, 85003, 85004, 85006, 85007, 85008, 85009, 85012, 85013, 85014, 85015, 85017, 85018, 85019, 85021, 85031, 85033, 85034, 85035, 85037, 85040, 85041, 85042, 85043, 85044, 85045, 85048, 85051 and 85257
How much will it cost?
The price will depend on the number of bedrooms and bathrooms, and the size of your property. We have an online booking form which is user friendly and you can get a price estimate in a few minutes. Please visit https://speckcleaning.com/online-booking/
Do you bring your own cleaning supplies, products and equipment?
Our cleaners bring their own supplies and tools. However if you would prefer to use your own solution just let us know during booking.
Can I request special tasks or extras?
Absolutely! Just let us know upon booking, or you may also log in to your account and add any comments you would like to apply to your service. https://speckcleaning.launch27.com/login/
Pricing & Policies
Can I apply a coupon to an existing appointment?
Absolutely! Simply enter your coupon (giftcard) code into the booking form as you are creating your booking. Your final price will automatically change to reflect your coupon balance. You could also provide your gift card code during booking over the phone.
How do I refer a friend?
Log into your account and get your referral id. Share this with friends. If a friend books through your referral id, your friend automatically gets a $20 discount and you earn a $20 referral reward that can be applied to your next cleaning service. You can submit a password change request on the customer login page at https://speckcleaning.launch27.com/login/
What are the Terms and Conditions?
You can read our terms and conditions at https://speckcleaning.com/terms-conditions/
Do you place a hold on my card?
One day before your service is scheduled, our system will place a hold on your card, rest assured that we are not charging your card, your card will be charged only after the cleaning service has been finished.
Manage Your Account
How do I log into my account?
Visit our customer page at https://speckcleaning.launch27.com/login/
How do I change my password?
You can submit a password change request on the customer login page at https://speckcleaning.launch27.com/login/
How do I reset my password?
Enter your email address, from there you will be prompted to Log into your account at https://speckcleaning.launch27.com/login/ and select “Forgot Password” and complete a password reset.
How do I change my address?
Log into your account at https://speckcleaning.launch27.com/login/ and update your address on file.
How do I change my credit card information?
Log into your account at https://speckcleaning.launch27.com/login/ and update your card on file. Your new card will automatically be noted as your default card.
How do I book my first appointment?
Simply go to our online booking form https://speckcleaning.com/online-booking/ , and schedule your appointment online. You can also give us a call at 480-608-0323 if you have any questions or concerns.
Solar Panel Cleaning
Why do I need to clean my solar panels?
Solar panels can accumulate dirt, dust, bird droppings, and other debris over time, which can reduce their efficiency. Regular cleaning helps maintain optimal energy production.
How often should I clean my solar panels?
The frequency of cleaning depends on factors like your location, climate, and the level of pollution. In general, it’s recommended to clean solar panels at least once or twice a year.
Can’t rain clean my solar panels?
While rain can wash away some surface dirt, it may not be sufficient to remove stubborn stains or accumulated grime. Professional cleaning ensures a thorough and effective removal of all types of debris.
What is deionized water, and why do you use it for cleaning?
Deionized water is water that has had its mineral ions removed. It is used in solar panel cleaning to prevent mineral deposits and streaks. It leaves panels cleaner and helps maintain their efficiency.
Do I need to turn off my solar panels before cleaning?
It’s not necessary to turn off your solar panels before cleaning.
Is professional cleaning necessary, or can I clean them myself?
While you can clean your solar panels yourself, professional cleaning ensures a thorough job without the risk of damage. Professionals use the right equipment and cleaning agents to maintain the panels’ integrity.
What happens if I don’t clean my solar panels?
Failure to clean your solar panels may result in reduced energy production. Dirt and debris can create shading, preventing sunlight from reaching the solar cells and impacting overall efficiency.
